Member Driven.
Technology Focused.

We help members deliver advanced technology solutions across rural America.

We help you deliver fast, reliable broadband to all your customers—no matter how remote. From technology evaluation to business modeling, right through construction and daily operations, you get the right model for providing high-speed service. Let us worry about managing complicated back-office systems like cloud storage, email servers and security. Our team takes care of the technology while you take care of your customers. 

Operations, billing, and customer care are vital for success. Many of our members are jumping into telecommunications for the first time, and we understand just how much work it takes to prepare for and successfully operate telecommunications networks. There are a multitude of things a new operator must manage, and we are here to help. Leverage our expert personnel and leading-edge products and services so your team can focus on taking care of your customers, improving your network, and growing your business. 

With improved communication thanks to a faster flow of data with advanced metering infrastructures (AMI), you’ll know how and where your customers are using electricity. This knowledge reduces outages, gets power back online faster when outages do occur, and helps you run a more efficient utility. We can make life easier for everyone from the linemen in the field to technicians remotely monitoring systems to the manager planning deployment. Let us help you build the best network for your service territory, with demand management features, advanced analytics, and advanced, next-generation energy capabilities. 

Our members provide advanced mobile service in many very remote parts of the nation. These rural providers are serving their communities efficiently and affordably without having to build a single mile of wireless infrastructure, providing their customers top-notch smartphone and tablet use. Our turnkey private label Mobile Virtual Network Operator makes this possible. And our experienced wireless team means you’ll also get excellent and flexible back-office support.

Resources

The Latest News and Events

FCC Measuring How Long State/Local Permitting Delays Broadband Projects

The FCC today launched a Notice of Inquiry to explore possible preemption of state and local regulations that potentially delay the buildout of wireline broadband infrastructure. The NOI asks whether states or localities are placing unreasonable regulations or regulatory fees network construction. The Commission cited past similar actions under Section 253 of the Commissions Act, including the 2018 Small Cell Order.

Wireless Industry Argues for Streamlining Environmental/Historic Permitting

Industry associations representing wireless network operators backed the FCC’s proposal to streamline environmental and historic preservation reviews to hasten permitting of new network construction. State historic preservation offices opposed the FCC proposal saying that stakeholders can achieve greater efficiency through the existing permitting process.

AI With a Plan: NRTC Sets Clear Goals as It Implements Call Center Systems

Says Rich King, chief operating officer for NRTC Managed Services, artificial intelligence and automation tools have improved internet call center services to NRTC members. New technologies have dramatically changed the way NRTC trains its customer service representatives and monitors live calls. The result has been shorter call times, higher quality assurance scores and a welcome increase in employee retention, King says.