managing

Back-office services and systems that lead to greater efficiency, happier customers 

Once your network or technology choice is implemented, how do you maximize its value – ensuring it pays dividends and can be sustained? Managing your technology and efficiently operating your network is essential. As your technology partner, NRTC is committed to being with you every step of the way to optimize the investments you’ve made.

We offer managed services – including network services, subscriber services and support services – that help you take care of the back office and behind-the-scenes. Our market/sales automation tools and marketing services help you grow your business. Our cybersecurity solutions help protect both broadband and smart grid networks.

Our Mobile Solutions offer two operational models – depending on how much back-end support you want. You can let us handle some or all of the tasks required to manage a mobile voice and data service.

Leverage NRTC’s experience and our scale so you can focus on what matters most to you – maximizing your staff and financial resources, protecting your network and taking care of your customers.

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Insights

Your Mobile Subscribers Can Pay for Their Phones in Their Own Time

NRTC Mobile Solutions, one of the nation’s leading mobile virtual network operators (MVNO), has begun working with Splitit, the Atlanta-based developer of a platform to enable installment payments. The new partnership will make it possible for all Mobile Solutions resellers to offer consumers convenient installment plans for smartphones, tablets and other mobile devices. 

Resources

What We Can Do To Optimize Your Business

NRTC Recognized as Calix Service Cloud Certified Partner

Calix, a platform, cloud, and managed services company, has named NRTC a Calix Service Cloud Certified Partner. NRTC was one of the first partners to complete the company’s Calix Service Cloud training program. The Calix Service Cloud gives customer service teams real-time access to customer information, which leads to shorter call times.

Cybersecurity Session Outlines Requirements for Broadband Funding Programs

NRTC finished its October National Cyber Security Awareness Month activities this week with a webinar detailing the security measures that federal broadband funding programs are requiring as before awarding support to rural providers. Tom Neclerio of NRTC cybersecurity partner SilverSky described the threat level, which has evolved from annoying teenagers to modern-day criminals and “nation-state actors” destroying the nation’s infrastructure.

Webinar Recording – Broadband Labels: From Confusion to Compliance

Videos, Webinar RecordingsWebinar Recording – Broadband Labels: From Confusion to Compliance Related resources

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