managing

Back-office services and systems that lead to greater efficiency, happier customers 

Once your network or technology choice is implemented, how do you maximize its value – ensuring it pays dividends and can be sustained? Managing your technology and efficiently operating your network is essential. As your technology partner, NRTC is committed to being with you every step of the way to optimize the investments you’ve made.

We offer managed services – including network services, subscriber services and support services – that help you take care of the back office and behind-the-scenes. Our market/sales automation tools and marketing services help you grow your business. Our cybersecurity solutions help protect both broadband and smart grid networks.

Our Mobile Solutions offer two operational models – depending on how much back-end support you want. You can let us handle some or all of the tasks required to manage a mobile voice and data service.

Leverage NRTC’s experience and our scale so you can focus on what matters most to you – maximizing your staff and financial resources, protecting your network and taking care of your customers.

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Insights

Your Mobile Subscribers Can Pay for Their Phones in Their Own Time

NRTC Mobile Solutions, one of the nation’s leading mobile virtual network operators (MVNO), has begun working with Splitit, the Atlanta-based developer of a platform to enable installment payments. The new partnership will make it possible for all Mobile Solutions resellers to offer consumers convenient installment plans for smartphones, tablets and other mobile devices. 

Resources

What We Can Do To Optimize Your Business

Water Heater with Wifi Controls

Wireless Functions Add Value to Armada Power Water Heater Control

NRTC partner Armada Power, an Ohio-based software developer with a system for collecting water heater data demand management, has added new capabilities to its system. The new LCS2400 Grid Optimizer is a cellular-enabled device for water heater control.

Rosenworcel Warns of Vulnerabilities as 5G Changes Modern Communications

During a speech the Center for Strategic and International Studies (CSIS) in Washington, FCC Chairwoman Jessica Rosenworcel outlined the activities the FCC currently is doing to improve cyber security. “We are doing a lot—in fact, right now the agency is doing more to address network security than at any point in its history,” she said.

Proposals to Secure IoT Concern High-Tech and Telecom Sectors

Clearly understandable rules to inform consumers about the cybersecurity protections in IoT devices are a beneficial objective. But some in the high-tech industry say the FCC’s proposed voluntary cybersecurity labeling rules are too complex and costly to win widespread industry compliance. At the same time, telecommunications companies question the FCC’s authority under the Communications Act to regulate cybersecurity devices and suggest other federal agencies would be more appropriate regulators.

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