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Back-office Systems

Mobile Solutions’ PHOENIX back-office system provides MVNOs with the ability to perform full-service wireless billing and subscriber management. The flexibility of Mobile Solutions’ PHOENIX back-office system will also allow an MVNO to evolve and mature. MVNOs can quickly launch utilizing Mobile Solutions full turn-key billing solution and transition to billing offload services at any time and without additional costs.

  • Accurately bill and supply vital information to all stakeholders both internal and external with a highly automated, web based, comprehensive back-office system
  • Provide your users (internal and external) with high performance web-based tools
  • Give your customer sales representatives real-time summary journals on their customer accounts and open issues
  • Nimbly adjust your product offering, marketing practices and pricing plans
  • Provide superior customer service experience through a self-care user interface
  • Dramatically reduce the number of people needed to provide exceptional service

Mobile Solutions’ PHOENIX back-office system is quite complete – from order acquisition to billing, from executive level reporting to highly sophisticated rating; and it is very automated – from automatic billing, rating, and provisioning to automatic commission, letter, and report generation.

Its state-of-the-art design compares favorably to other OSS/BSS players with more opened standards, higher configurability, and by providing easily maintainable software.

Device Level Alerting

This innovative system was designed specifically to alert your customers by text message and email before a potential overage occurs. Alerts can be quickly established for all types of usage and custom thresholds can be set up by YOU the MVNO! Once a threshold is met, your customer will be alerted that they could incur an overage. This intricate level of automatization means no more babysitting, and no more worrying. Your clients will love it – and you will too.

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Insights

Your Mobile Subscribers Can Pay for Their Devices in Their Own Time

NRTC Mobile Solutions, one of the nation’s leading mobile virtual network operators (MVNO), has begun working with Splitit, the Atlanta-based developer of a platform to enable installment payments. The new partnership will make it possible for all Mobile Solutions resellers to offer consumers convenient installment plans for smartphones, tablets and other mobile devices. 

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The Latest Mobile Solutions News

Wireless Industry Checks in With NTIA on 6G

NTIA accepted industry comments on shareholders’ visions of 6G wireless technology. Commenters tended to say that there is still significant innovation being developed with current 5G technology and some said it is still unclear what the use cases for 6G will be. Equipment manufacturer Ericsson said that it is developing 6G with the goal of increasing energy efficiency.
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FCC Votes to Move Ahead With 5G Fund

The FCC has adopted a Second Report and Order to move forward with the long-delayed 5G Fund, a $9 million universal service program meant to expand advanced wireless services to rural areas. The Commission originally drafted rules for a 5G Fund reverse auction in 2020. However, it delayed implementation as it improved the accuracy of supporting data in the National Broadband Map. Chairwoman Jessica Rosenworcel said that there is no longer reason to delay the program further.
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Commission Hopes 60-day Unlocking Makes Mobile Service More Affordable

Under an NPRM adopted today, the FCC would require mobile phone service providers to “unlock” devices 60 days after activation. Consumers would be able to activate their phones on competing networks offering better prices or coverage, thus increasing competition in the wireless industry. One issue in the proposal is over the effect a 60-day rule would have on small cellular providers or mobile virtual network operators (MVNOs). NRTC Mobile Solutions offers members MVNO services and access to phones on the secondary market.
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