Turn big ideas and impactful experiences into reality
Marketing
We help our members launch their services, grow their brands, and generate sales with a combo of creativity and tech support. Pivot, an industry-leading marketing and CX agency, crafts standout projects that connect with your audience while CrowdFiber streamlines your growth through an automated geomarketing platform.
Customer Experience
No matter what size your marketing team is, we’re here to help you make genuine connections with your audience.
Stand Out in Your Market
Making a genuine connection with your audience helps you stand out in a competitive market. Go from a bland voice to a memorable brand voice by working with Pivot on a creative brand or marketing project.
Pivot
Deliver amazing experiences, empower your employees, and execute fresh brand strategy through Pivot’s deep bench of services.
CrowdFiber
CrowdFiber is a sales and marketing automation platform built for the unique needs of the electric and telecom industries.
Start Today
Get started with your project. Simply reach out to schedule a discovery call.
Marketing Essentials Toolkit
Custom-built marketing and CX are great, but sometimes you need materials at a moment’s notice. That’s why NRTC provides a marketing essentials toolkit for all premium customers.
Crush Your Goals
You wear a lot of hats. That makes doing great marketing and customer experience work a challenge. Lucky for you, we love doing great work. And wearing hats.
Insights
How to Use Community Insights to Understand Growth Opportunities and Maximize Take Rates
Pivot’s research team has created a brand new white paper you don’t want to miss, ‘How to Use Community Insights to Understand Growth Opportunities and Maximize Take Rates.’
The purpose of this white paper is to share examples of actual projects completed by Pivot Research, and the research best practices that led to successful and actionable outcomes.
Resources
The Latest Marketing News
NRTC Recognized as Calix Service Cloud Certified Partner
Calix, a platform, cloud, and managed services company, has named NRTC a Calix Service Cloud Certified Partner. NRTC was one of the first partners to complete the company’s Calix Service Cloud training program. The Calix Service Cloud gives customer service teams real-time access to customer information, which leads to shorter call times.
Cybersecurity Session Outlines Requirements for Broadband Funding Programs
NRTC finished its October National Cyber Security Awareness Month activities this week with a webinar detailing the security measures that federal broadband funding programs are requiring as before awarding support to rural providers. Tom Neclerio of NRTC cybersecurity partner SilverSky described the threat level, which has evolved from annoying teenagers to modern-day criminals and “nation-state actors” destroying the nation’s infrastructure.
Webinar Recording – CISO Insights to BEAD and E-ACAM Cybersecurity Requirements
Videos, Webinar RecordingsWebinar Recording – CISO Insights to BEAD and E-ACAM Cybersecurity Requirements Related resources