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Customer Experience

Achieve success without the stress

No matter what size your marketing team is, we’re here to help you make genuine connections with your audience.

Our partnership with Pivot and CrowdFiber brings strategy, creativity, and technology together so our members can easily:

  • Expand their reach: Impact more potential customers with far-reaching marketing
  • Create raving fans: Turn prospects into promoters through great customer experiences
  • Streamline operations: Simplify your sales and marketing work with easy-to-use tools
  • Take on competition: Win more business with a team that lives for your success

Insights

NRTC Adds Pivot Proficiencies to Build Rural Connections

NRTC members building broadband businesses using NRTC’s many services, will now have access to the nearly 20 years of marketing and consulting services that Pivot has provided to rural telecommunications organizations.

Resources

The Latest Marketing News

NRTC Recognized as Calix Service Cloud Certified Partner

Calix, a platform, cloud, and managed services company, has named NRTC a Calix Service Cloud Certified Partner. NRTC was one of the first partners to complete the company’s Calix Service Cloud training program. The Calix Service Cloud gives customer service teams real-time access to customer information, which leads to shorter call times.

Cybersecurity Session Outlines Requirements for Broadband Funding Programs

NRTC finished its October National Cyber Security Awareness Month activities this week with a webinar detailing the security measures that federal broadband funding programs are requiring as before awarding support to rural providers. Tom Neclerio of NRTC cybersecurity partner SilverSky described the threat level, which has evolved from annoying teenagers to modern-day criminals and “nation-state actors” destroying the nation’s infrastructure.
National Cybersecurity Awareness Month

Cybersecurity Awareness Month Tips and Events

October is Cybersecurity Awareness Month, and NRTC is once again participating as a Cybersecurity Champion for this program led by the National Cybersecurity Alliance.

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