Providing the tools and resources to maximize our members’ efficiency
Managed Services
It takes a lot of time and resources to manage a network, provide your customers with support around the clock, and grow a business all at once. Leverage our expert personnel and leading-edge products and services so your team can focus on taking care of your customers, improving your network, and growing your business.
Network Services
Whether you are looking for a vendor-agnostic analytics platform like Operational Intelligence to help optimize your business and be more proactive or 24x7x365 monitoring and management, NRTC’s expert staff and comprehensive services can help you achieve your goals.
Streaming Video Solutions
Streaming services and devices provide a great way to reach consumers who are not interested in a typical video subscription and want greater affordability without sacrificing the quality of the content they can choose.
Subscriber Services
Your customers look to you as their “go to” technology expert. That’s why we’ve built a comprehensive set of products and services to help you complete your portfolio.
Support Services
No matter what your needs—supplementing your technical support and customer service, expanding it to non-peak hours, or completely outsourcing it—our highly-trained, U.S. based call center agents will take care of your customers as you would.
Cybersecurity
As a provider of essential services it is imperative to make cybersecurity a priority to protect your network and customers. Our managed cybersecurity services allow you to cost-effectively deploy a comprehensive cybersecurity program that helps ensure protection, provide detection and quickly respond to attacks.
Insights
Rural Broadband Association Issues Broadband Playbook
NTCA – The Rural Broadband Association and the Fiber Broadband Association jointly released an updated Broadband Infrastructure Playbook. The Playbook offers guidance to help states as they establish policies and procedures to manage the $42.5 billion dollars for broadband infrastructure that will flow to them through the Broadband Equity, Access and Deployment (BEAD) program.
Resources
The Latest News in Managed Services
Rolling! Voices of Rural Telecom: Matt Faggione
Rolling! Voices of Rural Telecom is a new video series highlighting Members from across the country. Our first episode features Matt Faggione, Director of Business Operations, ETEX Communications
Dairyland Power Introduces AI as a Service for Rural Electrics
Dairyland Power Cooperative, LaCrosse, WI, announced today that it is making its home-developed VoltWrite private generative AI platform available to other rural electric cooperatives. The company made the announcement during a session at NRECA’s TechAdvantage conference in Atlanta. According to Dairyland representatives, its employees have been using AI to develop new and innovative use cases affecting all parts of its organization since February 2023. The AI-generated VoltWrite mascot pictured reflects the company’s Wisconsin roots.
Webinar Recording – CrowdFiber Live: Unlock the Marketing Potential of CrowdFiber
Videos, Webinar RecordingsWebinar Recording – CrowdFiber Live: Unlock the Marketing Potential of CrowdFiber Related resources