Subscriber Services

Here at NRTC, we understand that your customers are the most important part of your business. That’s why we’ve built a comprehensive set of products and services to help you complete your portfolio. From feature-rich, easy-to-use email to robust computer and server cybersecurity protection, we make it easy for you to provide the services your customers need and want while generating opportunities for you to diversify and grow your revenue. 

NRTC offers Zimbra, a powerful browser-based email system and platform for ISPs. Zimbra provides a comprehensive webmail service that also integrates with the user’s account, while NRTC fully supports both administrators and end-users. 

Robust Email with Spam and Virus Protection: With Zimbra’s feature-rich, customizable interface, your customers will have all the tools they need to manage their email in one easy-to-use platform. Vade Secure, integrated with the Zimbra email interface, is an advanced email filtering service that processes 100 billion emails daily to reduce spam and phishing attempts.  

Complete Productivity Suite: The calendar tool allows customers to record, manage and share events so that tasks and appointments are never lost or forgotten. The Contacts list allows them to store, organize and share essential information about the people who matter most. And with Zimbra’s file storage and sharing features, your customers never have to worry about losing vital files and folders. 

Access from Anywhere, on Any Device: Customers can access all their most important productivity tools on-the-go through any mobile browser. 

NRTC’s brandable Application Portal opens a new world of opportunity for you and your customers. 

Customizable Interface: With custom messages and marketing advertisements, you can create an open line of communication between you and your customers. The App Portal allows your customers to organize their applications and gadgets as well as purchase and self-provision new applications when you make them available. 

Self-Help Account Management and Password Recovery: Your customers can manage their account settings and profile information, reducing support calls and increasing customer satisfaction. And if they forget their password, they can reset it quickly and securely. 

Easy Access to Customer Support: You can provide information and links to a support number, email and chat so your customers can quickly get help for your services.