Marketing and CX that makes a genuine connection.
Pivot
Deliver amazing experiences, empower your employees, and execute fresh brand strategy through Pivot’s deep bench of services including:
- Marketing: Build strategic campaigns that get results.Combine strategy, planning, and execution to create work that inspires your audience to try your service.
- Branding: Discover your identity and what sets you apart. Define your story and point of view through brand architecture and refresh or create a new visual identity.
- Customer experience: Craft a journey that turns customers into fans. Investigate your current customer touchpoints and develop a plan to deliver the exceptional.
- Research: Gather new insights and work with a partner that helps you interpret the data to make well-informed choices.
- Training: Build up your team and expand their skills. Enjoy both online and in-person training experiences tailored to your organization’s needs.
- Video: Tell stories that move your audience. Video helps connect where traditional advertising fails. Craft high-impact videos and animated work that cuts through the noise.
- Web: Make a smooth and memorable first impression. Our design and development teams help streamline existing sites and build new ones from scratch.
Insights
How to Use Community Insights to Understand Growth Opportunities and Maximize Take Rates
Pivot’s research team has created a brand new white paper you don’t want to miss, ‘How to Use Community Insights to Understand Growth Opportunities and Maximize Take Rates.’
The purpose of this white paper is to share examples of actual projects completed by Pivot Research, and the research best practices that led to successful and actionable outcomes.
Resources
The Latest Marketing News
Webinar Recording – NRTC Managed Services Quarterly Marketing Webinar Q1-25
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NRTC Recognized as Calix Service Cloud Certified Partner
Calix, a platform, cloud, and managed services company, has named NRTC a Calix Service Cloud Certified Partner. NRTC was one of the first partners to complete the company’s Calix Service Cloud training program. The Calix Service Cloud gives customer service teams real-time access to customer information, which leads to shorter call times.
Cybersecurity Session Outlines Requirements for Broadband Funding Programs
NRTC finished its October National Cyber Security Awareness Month activities this week with a webinar detailing the security measures that federal broadband funding programs are requiring as before awarding support to rural providers. Tom Neclerio of NRTC cybersecurity partner SilverSky described the threat level, which has evolved from annoying teenagers to modern-day criminals and “nation-state actors” destroying the nation’s infrastructure.